The 2020 WPMU DEV Survey

Since 2010 surveys have guided much of what we do. So a decade on from our first one, here’s another opportunity to shape the future of WPMU DEV to suit the most important person in our business, you.

Back in 2017 you told us you’d like The Hub to be much improved so you could manage all your WP sites with ease (see Hub 2.0), you’d like a great forms plugin (see Forminator) and, most of all, you’d love to see what we could do with hosting (see WPMU DEV Hosting) while continuing to improve and exceed in the core plugins and 24/7 expert support that has always been at the heart of WPMU DEV.

We hope we delivered.

So, now’s your chance to help shape the next few years (at least!) and, to say thank you for participating we’re giving away 5 free annual memberships and 1 free lifetime membership to people who take the time to fill out the survey, even if you are not a current member.

Having said that, submissions are anonymous unless you choose to enter your email address at the end (we’ll notify the winners by email within a month from now and post about you on social if we receive permission).

And, as before, I personally promise to read every single submission in detail and make notes (in 2017 it took me two solid days!) – good, bad, constructive or not I’d like to hear your opinions and wishes for how we can do the best for you… it’s my job, and I’m so excited to hear what you’re going to say.

So, on with the survey, this year powered by Forminator 🙂 If you have any questions please don’t hesitate to post them in the comments.’


Welcome to the 2020 WPMU DEV Survey

Thank you for taking this 5 minute survey to help us improve WPMU DEV. We’re really looking forward to hearing from you.

And (if you want to enter) good luck with the prize draw at the end.

Select as many as you like
Select as many as you like

e.g. Account Manager, Web Developer, Freelancer, Creative Director, IT Support, Side Hustle etc.


Last September we rolled out WPMU DEV hosting.

Based on your feedback we’ve since added cloning, email, DNS management (including Multisite SSL), a fully featured Web Application Firewall (WAF), bulk discounts, much improved migration and extra user accounts. 

So… we’d like to know how we can persuade you to try our hosting, and if you are using it, how we can keep you 🙂

The Hub

This year we’ve rolled out The Hub 2.0, our go at the next generation of WordPress site management platforms.

In addition to allowing you to manage every core aspect of every WP site you run (on any hosting platform) you can now categorize, group, sort and bulk manage an unlimited number of sites.

So, again, we’d like to know how we can persuade you to use The Hub to manage your WordPress sites, and if you are using it, how we can keep you 🙂

The original or the new version


Almost there, thanks again for completing this survey.

As you may know WPMU DEV Members get our complete plugin suite for use on an unlimited number of sites:

  • Smush Pro – Image Optimization
  • Hummingbird Pro – Whole Site Optimization
  • Defender Pro – Bulletproof Security
  • SmartCrawl Pro – All Your SEO Needs
  • Forminator Pro – Powerful Form Creator (made this survey!)
  • Branda Pro – White Label & Customize WordPress
  • Beehive Pro – Google Analytics Integration
  • Hustle Pro – Pop-ups, Opt-ins, Slide-from-anywheres
  • Snapshot Pro – Incremental Backups
  • Shipper Pro – Fail Safe Site Migration
  • Integrated Video Tutorials – WP Training Videos


Nice work, this is the last ‘survey’ bit.

So we’ve always prided ourselves on our support but these days we’re trying even harder with unlimited 24/7 live expert support for any WordPress issue at all 🙂

So much so that we’ve got over 1,500 five star reviews across TrustPilot &!

1 for not happy at all, 10 for extremely happy
Do you use a support service? Just google? Have you taken courses?

Thank You!

Thank you so much for completing this survey 🙂

Just a few more straightforward questions and entry into the prize draw.

I’m really excited about reading all of your responses!

Cheers, James

Anything at all, now’s your chance 🙂
Anything at all, now’s your chance 🙂
Anything at all, now’s your chance 🙂

// Hacky way to prevent autofill on text fields and textareas.
var waitForJQuery = setInterval(function () {
if (typeof $ != ‘undefined’) {
// forminator_form_id is the form ID of form.
const forminator_form_id = 187547;
// forminator_fields is an array of fields IDs where autocomplete needs to be disabled.
$(document).on( ‘after.load.forminator’,function( e, form_id ) {
if (form_id === forminator_form_id){
var forminator_fields = $(‘#forminator-module-‘+forminator_form_id + ‘ input:text, #forminator-module-‘+forminator_form_id + ‘ textarea’ );
$.each(forminator_fields, function( index, value ) {
$(“#” +“autocomplete”, “forminatorAutocompleteOff”);
}, 10);